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Pour Now subscription tiers and pricingHow do I add new users to Pour Now?How do I resend an expired invitation?How do I remove or deactivate a user?How do I change my password?How do I update my billing details?How do I upgrade my subscription tier?How do I submit a help ticket?Add or update products in your catalog
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How do I upgrade my subscription tier?

TL;DR. To move up a plan, open the Brands page, choose the brand you want to upgrade, click Upgrade, select the tier you want, and click Request Upgrade. That sends a request to the Pour Now team, who will be in touch to finalize timing and billing. Nothing changes on your account until you confirm with them.

What upgrading does

Your Pour Now plan is set per brand, so you upgrade one brand at a time. Moving up a tier gives that brand more marketing enablement tools and deeper digital shelf insight, which is where the extra reporting and controls live.

Why upgrade a brand

Higher tiers give a brand more ways to turn its marketing into measurable sales at retail: more advanced listing and campaign tools, and richer analytics you can hand to your sales team and retailers. If a brand is hitting the edges of what its current plan allows, that is usually the sign it is ready to move up.

How to request an upgrade

  1. Open the Brands page.
  2. Select the brand you want to upgrade. Your plan is set per brand, so you upgrade one brand at a time.
  3. Click Upgrade.
  4. Select the tier you want to move up to. Paid tiers are Small Business ($300), Professional ($1,000), and Enterprise ($2,000), each per brand, per month, per market. Starter is $0.
  5. Confirm the brand and tier, then click Request Upgrade. This sends your request to the Pour Now team. It does not change your plan or charge you right away. A team member reaches out to walk through timing and any billing changes before anything is finalized.

How to know it worked (and what to do if it didn't)

When it's working: you will see confirmation that your upgrade request is in, and a member of the team will reach out to walk through the plan, timing, and any billing changes before anything is finalized. Nothing changes on your account until you confirm with the team.

If something's off:

  • No Upgrade button? Upgrading needs the right account access. If you do not see it, ask an Owner on your account to make the request, or reach out to the team.
  • Have a pricing or invoice question first? Those go to billing@pour.now (see the billing article below).
  • Not sure which tier fits? The subscription tiers article breaks down what each one includes.

Need a hand?

Ask Pour, the assistant in the bottom corner, or email help@pour.now and we will help you find the right plan.

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